• Custom Application Development - .NET application development for Windows-based applications or web-based appliations.
  • Help Desk – Provides our clients with remote end user desktop and application support.
  • Remote System Monitoring – Provides our clients with remote monitoring of server, desktop PC, and network hardware and allows us to proactively maintain client systems and detect issues before they become a problem.
  • Patch Management – Provides our clients with active management of software patches and updates and helps keep computer systems more secure and stable. Patch management includes testing of software patches before they are applied to the live system to identify any conflicts, as well as monitoring systems to ensure they have the latest approved updates installed.
  • Asset Management – Ensures that our client's technology is up-to-date and in compliance with license agreements and provides insight into the client's current IT inventory. It helps ensure support contracts are current and tracks remaining manufacturer warranty. It also helps to enforce hardware and software lifecycle policies.
  • Vendor Management – By allowing us to manage the technology vendors our clients deal with for hardware and software purchases, we are able to free up time for staff members to focus on their core areas of business making them more productive.
  • Internet and Telecommunications Review – By reviewing Internet and Telecommunications bills we are frequently able to identify areas where clients can save money and improve service.
  • Mobile Device Asset Management – Mobile Devices such as smartphones can be a powerful tool for business providing a portal to company data and communications around the clock anywhere in the world. It is important to make sure these devices are managed and secured just like any other corporate computing device.
  • Security - We provide a number of security services including best practice testing and implementation, as well as security monitoring and auditing services to help detect and prevent security breaches. We also provide security training for employees to reinforce safe computing practices and inform them of internal security policies.
  • Local and Multisite Networking/Telecommunications - We provide network and voice over IP (VOIP) design, implementation, and support for both single and multisite networks.
  • Consulting/IT Project Management – We provide full project lifecycle support to our clients from design to ongoing system maintenance. Some examples of IT projects we manage include infrastructure design (server, switch, router, ect. selection), server migration, desktop rollouts, and software installation/upgrades.